Hammock World Customer Service

Your Satisfaction is our Peace of Mind


Orders are processed within 24 hours, then delivered between 2-5 working days, depending upon destination. If a delay is anticipated, we will contact you for advice. Auckland residents are welcome to visit our Showroom in Devonport.

Summer Schedule - we’re available 7-days
Please call 09 445 3999 for Opening Hours

How To Order

All products are in stock unless otherwise stated. We offer 4 easy options:

OPTION 1
Order on a Product Page by pressing the Buy Now button. Payment can be made by:
Credit Card
Online Banking

OPTION 2
Phone your order through with your credit card details to 09 445 3999.

OPTION 3
Direct Credit to our bank account - details on request.

OPTION 4
Post a cheque with your order.

All orders are despatched by courier, which requires a (physical) residential or commercial address (NOT A PO BOX).

Shipping Cost

Auckland Metro $8.00
Waiheke & Great Barrier $16.00
North Island $12.00
North Island Rural $16.00
South Island $18.00

Processing

Orders are processed within 24 hours, then delivered between 2-5 working days, depending upon destination. If a delay is anticipated, we will contact you for advice.

Security

Our secure server offers safe online ordering with encrypted (SSL) coding to scramble the information you supply. This technology, combined with spam filters ensures security for your valuable personal details. Your credit card details will be destroyed immediately upon confirmation of authority of payment.

Privacy Policy

All personal information supplied will remain the property of Hammock World and will not be supplied to another party. Emails are sent to customers / site visitors who register their interest with us to receive product information. All automated emails contain a link which can be used to unsubscribe from our data base.

Links

Links to other websites are provided for convenience only. Hammock World is not responsible for the content or privacy practices of websites we link to.

Integrity

Hammock World is a compassionate business. We put Social Justice and Environmental Sustainability at the very top of our Business Priority. Timber selected for the manufacture of our hammock stands is sourced exclusively from environmentally sustainable forests.

We make every effort to source the best materials available for the manufacture of our products. Our commitment is to produce excellence - the highest quality outdoor hammock furniture available.

We are extremely passionate about the 'dynamic' qualities and 'therapeutic' benefits our hammocks have to offer everybody, regardless of size or shape. We welcome all your comments, compliments and complaints - especially those relating to product improvement.


Happy Hammocking from the Team at Hammock World.


   
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